Here are the stories that got us talking this week:
User feedback in maternity services – This report from The King’s Fund looks at what maternity services are doing locally to collect, analyse and act on user feedback. It describes the challenges of adopting the different approaches and highlights the features of organisations that are successful in user feedback activities.
Talking to your patient’s family and friends – On the GMC blog, Professor Bill Noble, Executive Medical Director at Marie Curie, discusses the difficulties doctors face when dealing with a patient’s family and friends.
Schwartz Community Conference – The Point of Care Foundation is organising a Schwartz Community Conference which is taking place in London on 27 October. Click the link to find out more.
No hospital is an island: new models of acute collaboration in the NHS – Nigel Edwards, Chief Executive at the Nuffield Trust, and Jacob West, National lead, NHS England New Care Models Programme, blog about how hospitals are looking for creative solutions to clinical and financial challenges that they can’t solve on their own.