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Report of the Digital Government Review

Review Team

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Peter Wells led the review team with significant support from John Reiners.

Some of the other review volunteers have chosen to remain anonymous but, whilst the contents of the report remain the responsibility of the core team and advisory board, the following individuals and organisations receive particular praise and thanks for organising events, for assisting with the publication or for other volunteer effort: Adobe, Andrew Gardner, Big Innovation Centre, Bill Wilson, Camden Council, Clara Crivallero, Jenny Perkins, Jonathan Baillie-Strong, Kable, Louis Wigston, Mario Milinovic, Mark Thompson, Mike Martin, Mortimer Spinks, Outsourcery, Sarah Richards, Skyscape Cloud Services, Spend Network, Tech UK, Weber Shandwick.

Peter Wells (@peterkwells) spent 20 years working in the telecommunications industry, normally where technology, business and people intersect.

After gaining a BA in Mathematics from Oxford University Peter’s first job was near his hometown in Lancashire where he worked for a predecessor of Virgin Media and despatched technicians to people’s houses to fix telephones. He kept asking questions, so the company moved him into the IT department to help answer them. After 5 years answering questions, and asking many more, Peter moved to Convergys Limited where he helped multiple European telecoms companies to launch new services. Peter then spent 10 years at Cartesian Limited where he worked with telecommunications companies; software companies and regulators to transform organisations, launch new services and investigate new technologies.

Over the last year Peter has been working in a voluntary role to organise this independent review. He is also part of a team that are trying to implement one of the review’s recommendations by creating an open address dataset. In his spare time Peter reads a lot of books, watches Blackpool FC and asks questions.

John Reiners is a finance manager, management consultant, researcher and writer on technological change. He worked with PwC Consulting and IBM to implement financial management solutions across a range of industries, specialising in performance management. He then went on to manage systems implementation and business transformation programs in the Public Sector, including at the MOD and DWP, where he gained first hand experience of many of the challenges implementing change in government. He has overseen several public sector thought leadership projects for IBM’s Institute for Business Value, carrying out primary research and presenting research papers on technology issues affecting public sector organisations globally, including on Privacy and Identity, Intelligent Transport, Smart Cities and Data Analytics. Still at IBM, he supported their “Smarter Planet” initiative by collecting quantitative evidence of the business benefits of technological change and presenting to clients and colleagues around the world. He carried out detailed public sector studies looking into Social Services and Public Safety and more general studies looking at Cloud computing and Outsourcing, highlighting the potential benefits and looking at case studies from around the world.

John left IBM in 2013, giving himself time to walk the dog and view the world from outside a global IT Supplier. In March he volunteered to join the Digital Government Review team.

In November 2014, John joined Oxford Economics to manage their Thought Leadership projects across Europe. He works with a team of expert economists, using their expertise and models to quantify the impact of technological change across cities, industries and the global economy. There he aims to combine quantitative results with qualitative research from surveys and interviews to create rounded perspectives on some of the most challenging issues facing organisations today.

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