Central Government currently uses its digital services and websites, including Directgov, for a variety of things, including:
- publishing content (e.g. news, information and advice),
- managing transactions (e.g. making it possible for people to buy their tax disc online)
- getting citizens views on policy (e.g. the spending challenge)
- making data more transparent (e.g. publishing details of salaries and government expenditure)
What, in your view, is the right way to organise and present these objectives in digital communications and service delivery? Should these objectives be presented together (eg in Directgov), or separately? Should they be presented as a whole-of-government view (as Directgov is intended to do for information and services), or separately? Which types of digital content should the Government be providing more of, and which less? What other forms of content should the Government be providing, and how?